Axis Solutions LLC sells products exclusively through third-party marketplace platforms, including Amazon and eBay. As a result, shipping, handling, and delivery for every order are managed entirely by the marketplace platform and its fulfillment network (including any applicable Fulfilled by Amazon or eBay shipping programs), not directly by Axis Solutions LLC.
1. Shipping Rates and Delivery Times
Shipping costs, delivery estimates, and carrier selection are determined by the marketplace platform (Amazon or eBay) and displayed at checkout on that platform. Delivery times vary based on your location, the shipping method selected, and the fulfillment method used for that listing.
2. Order Tracking
Tracking information, when available, can be found in your order history on Amazon or eBay. Please check the platform where you placed your order for the most current shipping status.
3. Shipping Issues
If your order is delayed, lost, or arrives damaged in transit, please first check the shipping and delivery guarantees offered by the marketplace platform. You are also welcome to contact us directly, and we will do our best to help resolve the issue.
4. Contact Us
If you have any questions about this Shipping Policy, please contact us:
Axis Solutions LLC
243 Hamilton ST, Meriden, CT 06451
Email: contact@axissolutionllc.com
Phone: +1 (860) 977-2928