Axis Solutions LLC sells products through third-party marketplace platforms, including Amazon and eBay. Because all transactions take place on those platforms, returns, refunds, and exchanges are governed by the return and refund policies of the platform where your purchase was made.
1. Amazon Purchases
If you purchased a product from Axis Solutions LLC through Amazon, please initiate your return or refund request directly through your Amazon account by visiting Your Orders and selecting the item. Amazon’s A-to-z Guarantee and standard return policies apply to these purchases.
2. eBay Purchases
If you purchased a product from Axis Solutions LLC through eBay, please initiate your return or refund request directly through your eBay account under Purchase History. eBay’s Money Back Guarantee and standard return policies apply to these purchases.
3. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us directly so we can help resolve the issue promptly, in addition to any return process available through the marketplace platform.
4. Contact Us
If you have any questions about this Return & Refund Policy, please contact us:
Axis Solutions LLC
243 Hamilton ST, Meriden, CT 06451
Email: contact@axissolutionllc.com
Phone: +1 (860) 977-2928